Returns & Exchanges

• DO YOU ACCEPT RETURNS & EXCHANGES?

  Yes! You may return your order for a cash refund within 15 days from the date of delivery Items must be sent back in perfect sellable condition with all original packaging to be eligible. note: all returns & exchanges are subject to a $15 restock fee per order. Return Shipping for Cash Ref...

• WHAT SHOULD I DO IF I RECEIVED THE WRONG ITEM OR MY ORDER ARRIVES DAMAGED?

  This rarely happens, but if it does, we're here to make it right. Please reach out to support@deltoroshoes.com as soon as possible. For us to help you as quickly as possible, please provide the following information when reaching out: original order number + a brief summary of the issue photos ...

• WHO PAYS FOR RETURN SHIPPING?

  Return Shipping for Cash Refunds Return shipping will be calculated & deducted from the final refund amount Return Shipping for Exchanges & Store Credit Return shipping is free Return Shipping for International Orders International shipping costs for returns and exchanges are to be pai...